Payback is a B!+@#…or is it?
As we’ve already discussed in class, Blizzard, the company that runs World of Warcraft, makes its money several different ways. First, they sell people the actual product for a set price when it is released and people buy the software to install the program onto their computer. Second, in order to keep using the product they already purchased, they must also subscribe and pay monthly dues in order to keep their account active. And last but not least, expansions keep popping up and everybody who is anybody on WoW is now suckered into purchasing another disk with more software on it, once the old software has become obsolete. Although it is laid out fairly simply, it is quite complex and an incredible achievement in the world of monetization, kudos to Blizzard. But could it get any crazier? …You bet.
Since we are all aware of how Blizzard makes its money by appealing to the public, let’s talk about how the public makes money off of Blizzard in return. Considering we have already analyzed Facebook at great length I’ll start off with a similar, legal, example: Farmville. Farmville is a “farming simulation social networking game” in which you manage a settlement of virtual land. You plant and harvest crops, orchards, raise livestock and build on your property. You earn points and gold tokens that allow you to purchase more land, a larger estate, etc. throughout the game as you complete these tasks. However, the game is tedious and a lot of work. If you do not check your crops on time they will die and you will lose money. This is why Zynga has partnered with Visa and Paypal in order to make it so that people can buy gold and not wait for their crops to advance in order to make “money”. For just a dollar or two people whip out their credit card so that they have to put in less effort.
A similar option is available to World of Warcraft users. Many gamers have formed computer programs that prevent their IP address from being traced or make it so that it is always changing and impossible to single out. On these servers they run World of Warcraft and advance accounts to high levels and then sell the accounts or coveted items and characters that are fawned after. Although it is illegal, it appeals to people’s sense of instant gratification (which we all know is overvalued in our American culture) and people’s sense of social belonging. In an online gaming community your status is everything, it’s your reputation, it’s the only you people know of and the only you they have to go off of. The more prestigious of a player you are, the more prestigious you are as a person, therefore people are willing to put forth a lot of money and pay these local hackers cash money for this virtual life.
Blizzard does do rollbacking of characters that have been hacked, frequent updates and releases expansions which helps minimize some of these problems. The biggest offense was that in China. So many people partook and it was even a punishment in prisons there; Dig in the daytime, slay monsters at night, so that the prison was making a profit off of the game. Fortunately, China has severe internet restrictions and WoW is closely monitored now. But how big of an issue is it still? How can Blizzard take further precautions and what are some possible prevention methods?